Implementing DST software is a 2 stage process.

Installing the Software

1. To download the software please go to Client Resources section, once you receive your login details – please note, this login is only for the website use
2. To login enter – Username:  xxxx.xxxxxx Password:  xxxxxxxxxx
3. Download the ‘DST ASSET STRATEGY EVALUATOR INSTALLER vX.X.X’ and run the Wizard to install. The latest version will always be displayed above.
4. Please download and read the ‘NEW INSTALLATION AND SUPPORT GUIDANCE’.
5. Once the software is installed your laptop/PC will generate an 8 digit System Information code which is required for us to generate a license file.  Please email this SI code to licenses. A license file will be generated and sent for you to activate the software. The SI code is machine-specific, so if you change your laptop or PC afterward we will need to reissue your license.

Licensing process

1. When you receive your DST license please save the new license file to a suitable location (eg. your desktop).
2. Log into your software using – Username: Admin     Password: PA$$WORD
3. Under the top toolbar select the License tab.
4. Click on the “Import” option.
5. Find your license file and double-click to install.
6. You should see the expiry dates for your modules updated.

For future access to your software, you may continue to use – Username: Admin     Password: PA$$WORD

For any problems or queries please contact Tech Support at DST.

IMPORTANT: If you are renewing your software license it is advisable that you back up your DST database before making any changes.

On a normal single user install the DST database is located here:

C:\Users\XXXXXXXX\AppData\
Roaming\DST

DST Database Filename: SALVOSample.s3db

Note that the AppData folder is normally hidden so that you may have to select show hidden folders in Windows Explorer view options.

Once located, copy the SALVOSample.s3db file and paste it back to this folder and Windows will rename it SALVOSample – Copy.s3db. I suggest that you rename this folder as a backup and the date it was backed up. It is a good idea to do this on a regular basis anyway. 

Implementing DST software is a 2 stage process.

Installing the Software

1. Download the software
2. To login enter – Username:  xxxx.xxxxxx Password:  xxxxxxxxxx
3. Download the ‘DST ASSET STRATEGY EVALUATOR INSTALLER vX.X.X’ and run the Wizard to install. The latest version will always be displayed above.
4. Please download and read the ‘NEW INSTALLATION AND SUPPORT GUIDANCE’.
5. Once the software is installed your laptop/PC will generate an 8 digit System Information code which is required for us to generate a license file.  Please email this SI code to licenses. A license file will be generated and sent for you to activate the software. The SI code is machine-specific, so if you change your laptop or PC afterward we will need to reissue your license.

Licensing process

1. When you receive your DST license please save the new license file to a suitable location (eg. your desktop).
2. Log into your software using – Username: Admin     Password: PA$$WORD
3. Under the top toolbar select the License tab.
4. Click on the “Import” option.
5. Find your license file and double-click to install.
6. You should see the expiry dates for your modules updated.

For future access to your software, you may continue to use – Username: Admin     Password: PA$$WORD

For any problems or queries please contact Tech Support at DST.

IMPORTANT: If you are renewing your software license it is advisable that you back up your DST database before making any changes.

On a normal single user install the DST database is located here:

C:\Users\XXXXXXXX\AppData\
Roaming\DST

DST Database Filename: SALVOSample.s3db

Note that the AppData folder is normally hidden so that you may have to select show hidden folders in Windows Explorer view options.

Once located, copy the SALVOSample.s3db file and paste it back to this folder and Windows will rename it SALVOSample – Copy.s3db. I suggest that you rename this folder as a backup and the date it was backed up. It is a good idea to do this on a regular basis anyway. 

A System Interface (SI) code allows us to generate a software license to implement IT applications on your device (PC, laptop, or tablet). Each device used requires a unique license; licenses are not transferable. 

1. Download the software
2. To login enter – Username:  xxxx.xxxx Password:  xxxxxxxxxx (obtained from your organisation)
3. Download the ‘DST ASSET STRATEGY EVALUATOR INSTALLER v2.4’ and run the Wizard to install (Please download and read the ‘NEW INSTALLATION AND SUPPORT GUIDANCE’.)
4. Once the software is installed your laptop/PC will generate an 8 digit System Information code which is required for us to generate a license file. 
5. Email the SI code to licences. A license file will be generated and sent for you to activate the software. Remember; the SI code is machine-specific, so if you change your laptop or PC afterward we will need to reissue your license.

The installation creates a default local DST database, with example case studies included.   If you wish to change the storage location of this database, or connect to a remote (or shared) database, you can do this at the login stage.

Details of how to connect to a shared database are provided in the ‘NEW INSTALLATION AND SUPPORT GUIDANCE’ document that you downloaded earlier.

IMPORTANT: Whenever you renew your software license (and periodically also, for good security practice) it is advisable that you back up your DST database before making any changes.

Within a single-user PC installation, the DST database is normally located in the following directory:
C:\Users\XXXXXXXX\AppData\
Roaming\DST

DST Database Filename: SALVOSample.s3db

Note that the AppData folder is normally hidden so that you may have to select ‘show hidden folders’ in Windows Explorer view options.

Once located, copy the SALVOSample.s3db file and paste it back to this folder and Windows will rename it SALVOSample – Copy.s3db.

You should rename this file to indicate that is a ‘backup’ and incorporate the date of its creation also.

IMPORTANT: If you are renewing a license or upgrading your software, you should always back up your DST database before making any changes (see Backing up your database).

Installing the new version of DST Software
Follow the download instructions in Downloading and installing the Software above.
Convert the existing database to be used with the new version of DST
On the launch of the new software, select ‘Change database’ and then select ‘Deploy Schema Changes’ (this option should be highlighted in orange) to complete.

No – the existing license will be used.

User “Admin”, password “PA$$WORD”

Ensure the database schema has been deployed;

The database schema will need to be deployed/updated by an administrator in the following situations:

• First time use of a SQL Server
• DST Software version upgrade
• Using a database that was originally created in an older version of the DST software.

To do this, as an administrator:

• Launch the DST software from an appropriate computer (the software will need to have been licensed)
• Click the “Change database” link from the log in screen (this can also be accessed from within the software by logging off)
• If the currently selected database is correct, click the “Deploy schema changes” button and confirm.
• If the currently selected database is not correct, select an appropriate local or remote database.
• If the database to be selected is a remote SQL server, check the “Deploy schema” checkbox as part of the configuration.

Warning: if the database schema is upgraded it will prevent the database file/system from being used with an earlier version of the DST software.

Check that the prerequisites are installed, notably the .Net Framework.

1. Import the license by running the software with Windows administrative privileges.
2. Confirm you are not trying to run the software remotely; if so the license may be valid but the software will not be enabled.

You have a situation where more than one person is attempting to access the software with a shared database. You will need to obtain a concurrency license.

If you already have a concurrency license and encounter this message frequently you may need to obtain more concurrent licenses.

Your database is for a previous version of the software.

The database schema will need to be deployed/updated by an administrator in the following situations:

• First time use of a SQL Server
• DST Software version upgrade
• Using a database that was originally created in an older version of the DST software.

To do this, as an administrator:

• Launch the DST software from an appropriate computer (the software will need to have been licensed)
• Click the “Change database” link from the log in screen (this can also be accessed from within the software by logging off)
• If the currently selected database is correct, click the “Deploy schema changes” button and confirm.
• If the currently selected database is not correct, select an appropriate local or remote database.
• If the database to be selected is a remote SQL server, check the “Deploy schema” checkbox as part of the configuration.
  
  

Warning: if the database schema is upgraded it will prevent the database file/system from being used with an earlier version of the DST software.

Ensure the client can access the database independently of the software using a tool such as OSQL, SQL Server client tools, MS Excel

No. In a shared database scenario it is likely that SQL Server will be used, but no separate DST installation is needed.

Please make note of the circumstances of the error, including a screenshot, and contact DST support, or email  tech support.